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Home » Corporate Education » Team Building

Team Building

Teams are not born they are definitely formed, built, and developed over time. Teams also have lifecycles. There is the stage of forming a new team with enthusiastic new players. There is the stage of sorting out issues, capitalizing on differences, and creating Team Covenants for the future. There is the stage of bring new energy to an old team in need of inspiration. When team members leave, are terminated, or retire, then it is time to start the cycle all over again.

There are many ways to build teams. Some team builders like to use the "survivor method," simulating a plane crash, or team members isolated on a desert or an island. This way they get to see who reacts fearfully, who reacts emotionally, and who reacts logically. They get to see who takes on a supportive role, who rallies to handle logistics, and who takes a leadership role. It is also important to see who reacts with a "me" concern verses a "we" focus. The survivor games can be very fun and revealing.

There are outward bound Team builders who have a ropes course constructed and take the members of the team through the various activities so that they have a total experience: physical, mental, and interpersonal. These are usually fun, dramatic, and can create long-lasting memories. Other people who conduct Team building exercises like to deliver motivational speeches, with case studies, get people pumped up and excited to become a winning team. They liken the metaphor to sports teams and what it takes to be the best. This often works with all male teams who are sports oriented, but has less of an impact with non-athletic, computer types.

Depending on the stage of the Team and the mix in the group, the process of building a team is as delicate as a watchmaker working on a timepiece, and can be as volatile as a bomb squad dismantling an explosive device. The MMS, Inc. organization has been building Teams, and facilitating Team functionality for over three decades. Our approach is different.

First we meet with the client who wants to have a Teambuilding session. Then we ask all the key questions: 1) How many members on our team? 2) What would you like to be the desired outcome? 3) What are the key issues as you see them? 4) How much time can you allocate? 5) What is your budget for the Teambuilding? 6) What differences do you want people to experience from the event? We will then interview key players to help us formulate the design that will accomplish the goal.

After we gather the information we start to design the event. The design is dictated by the culture, the expectations, the objectives, and the developmental stage of the target Team. We have the capability to bring in any specialists that are deemed appropriate and desirable, so special consideration must be given to the design that will work to produce the desired outcome.

Over the last 30 years we have conducted team Building programs for: Meredith Corporation, Estee Lauder, Chevron, better Homes and gardens Magazine, Platinum technology, Dole Foods, Orban, Todd Pipe and Supply, Mentor Corporation, Chicken Soup for the Soul Enterprises, dozens of Team building programs for GTE over 14 years, and many others, no two programs were ever the same. Each program was custom designed to accommodate the requests, needs, and dictates of the members of the team. Some programs were outdoors, while others involved games and simulations. The majority of the programs, however, involved real life situations and circumstances dealt with on the job. Dealing with real life day-to-day team issues had made our programs more relevant, vital, and deployable than hypothetical scenarios. That being said, when the leaders wanted an alternative to the documented concerns, we always complied with their wishes.

The most recent Team building program that I conducted was on June 12, 2007 for a California based corporation, publicly traded over the NY stock exchange. The Team building program was targeted at the marketing department. The design was a collaborative endeavor with the head of the department. It involved utilizing a personality assessment instrument called the MBTI, with discussion, visioning, definition of terms, Team building facilitation, strategic planning, and ending in the Team contract. The final outcome was complete satisfaction by the team with the event. The reason for the success was the customization for the company, the marketing team and their specific situation, the corporate culture, and the individuals involved in the program. The head of the department e-mailed after the event, "It went really great. You got fabulous reviews and really set the perfect tone for the meeting. Thank you so much. Let me know when you are free to discuss other opportunities."

Total customer satisfaction is our only objective in our programs. That is why we go to the mat to not only meet expectations, but to exceed them and create what we like to call, "Client Delight." After three decades of conducting this work, we have learned to deliver what the client wants, not what we are capable of presenting. We may not have the most exposure, visibility, and press regarding our programs, but we have the highest success ratio in the human development field.


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